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Repairs Mon-Fri- Fast response subject to availability in Luxembourg
Diagnosis - abnormal noise

Garage door that makes noise?

Metallic squeaking, banging on closing, motor vibration - an abnormal noise is always a sign of a component under stress. Identifying the cause now prevents a costly breakdown later. Phone diagnosis is free.

Free diagnosis OEM parts Manufacturer warranty
Free diagnosis Before it breaks Preventive repair
Garage door squeaking during opening
Noise = preventive warning

A breakdown is often preceded by abnormal noises for weeks: that is the time to act.

Free
Phone diagnosis
Often
Noise before breakdown
On quote
Preventive maintenance
Quick
Lubrication
Costlier
Repair after breakdown
Diagnosis

Where does the noise come from?

The type of noise identifies the affected component. Listen carefully and compare with these 4 scenarios.

moderee

Continuous metallic squeaking

The rollers or hinges lack lubrication. Metal rubs against metal in the tracks or between panels. Most common cause and easiest to fix.

Characteristics
  • Noise present throughout the full travel (up and down)
  • Gets worse in cold or dry weather
  • Temporarily disappears after amateur lubrication
  • Progressive - worsens week after week
elevee

Sharp bang at a specific point

A broken roller, misaligned track or twisted hinge blocks the panel at a specific point. The panel forces through and bangs past the obstacle.

Characteristics
  • Noise always at the same point of travel
  • Palpable vibration when passing
  • The door hesitates or slows down before forcing through
  • Possible visible deviation of the panel
elevee

Motor vibration or humming

The motor is working harder than expected: fatigued spring (the door is heavier), worn gear, or loose motor mounting transmitting vibrations to the ceiling.

Characteristics
  • Noise comes from the ceiling / motor, not the tracks
  • Vibration noticeable in rooms above
  • Motor takes longer to open
  • Noise appeared progressively over months
critique

Violent banging on opening/closing

Torsion spring at end of life: it poorly compensates the panel weight, causing a brutal jolt at the start or end of travel. Precursor to an imminent break.

Characteristics
  • Banging at the very start of opening (the worst moment)
  • The door jolts when going up the first centimetres
  • Visible: the spring has a shinier area (wear)
  • The noise gets worse day after day
Safety

A noise is never harmless

Every noise signals a component under stress. Preventive maintenance costs far less than a repair after a breakdown - both are priced with a free quote.

01

Identify the type of noise

Continuous squeaking = lubrication. Localised banging = roller or track. Motor vibration = spring or mounting. Violent banging = spring at end of life. Note at which point of the travel the noise occurs - this speeds up diagnosis.

02

Stop using if violent banging

A sharp, loud bang at the start of travel signals a spring that is about to break. Each additional cycle brings the break closer. Stop using the door and call.

A breaking spring can project metal parts.
03

Call for a diagnosis

Our technician often identifies the cause during the call. If a visit is needed, the on-site diagnosis is included in the repair price.

Intervention

Diagnosis and noise repair

Most noises are resolved on site, usually in a short visit.

By phone

Phone diagnosis

Description of the noise, point of travel, how long it has been present. The cause is often identified at this stage.

Subject to availability

Travel

Technician equipped with silicone spray, rollers, hinges and tensioning tools.

On site

On-site diagnosis

Listening during operation, visual inspection of tracks/rollers/spring, balancing test.

On site

Repair

Complete lubrication, replacement of worn rollers, tightening fixings, or spring replacement if at end of life.

Free phone diagnosisThe cause is often identified during the call
Pricing

Diagnosis pricing & noise repair

Noise is often the cheapest symptom to treat - if you act before the breakdown.

Free no-obligation quote

Regular preventive maintenance, priced with a free quote, avoids many heavier repairs. The maths is simple.

modereeComplete lubrication (rollers + hinges + tracks)
Price on requestsilicone spray + adjustment
eleveeWorn roller replacement (full set)
Price on requestrollers + fitting
modereeTightening motor + track fixings
Price on requestlabour
eleveeTwisted hinge replacement
Price on requesthinge + realignment
critiquePreventive spring replacement (end of life)
Price on requestpart + calibration
Travel included
All Luxembourg
Diagnosis included
In the repair price
OEM parts
Hörmann and Roma
Manufacturer warranty
Parts under the manufacturer's terms
Maintenance contract
Free quote - limits wear-related breakdowns
Quote before work
You approve the price
147
Google reviews
20+
Years of expertise
4.7/5
Google rating
5 yrs
Hörmann operator warranty (max.)
10 yrs
Hörmann door warranty (max.)
Authorised Hörmann installer
Roma doors
CE-marked doors · EN 13241 installation
Professional liability insurance

A noise that gets worse = a breakdown approaching.

Preventive diagnosis now or emergency repair later. The choice is simple.

Témoignage
Noise - motor replacement
“Call for a maintenance and finish with a replacement of the electrical motor which was the root cause of our noisy system. Efficient and responsive - well done.”
Pascal Cassat
Google reviewRated 5/5
FAQ
FAQ

Frequently asked questions

Answers to our customers' most common questions.

Have another question? Contact us
Authorised Hörmann installer
Official installer

No. WD-40 is a penetrating oil, not a lasting lubricant. It attracts dust and clogs the rollers within 2-3 weeks. Use only technical silicone spray (Hörmann or equivalent). This is the manufacturer's recommendation.

Related problems

A noise often announces a more serious problem

Diagnosis

Your door squeaks? Free diagnosis.

A free phone diagnosis often identifies the cause. Acting early always costs less than a repair after a breakdown.

Free diagnosis Before it breaks Preventive repair
Repairs Mon-Fri
Free diagnosis Preventive maintenance on quote Manufacturer warranty OEM parts
Request a quote online

Noise diagnosis service areas

Luxembourg-VilleKirchbergStrassenBertrangeHesperangeSandweilerEsch-sur-AlzetteDifferdangeDudelangeEttelbruckMerschMamer+ all of the Grand Duchy

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