Garage door unbalanced?
One side goes up faster than the other, the door visibly tilts, the motor strains more on one side. An untreated imbalance accelerates wear on all components and leads to a cable, spring or track failure within weeks.
Left untreated, an imbalance causes a failure in 2 to 8 weeks.
Why your door is tilting
An imbalance has 3 main causes. Each can be identified visually.
Cable loose or frayed on one side
The cable on one side has stretched or lost strands -- it no longer pulls as much as the other. The weak side hangs lower.
- One side of the door lower than the other
- Visible slack on one cable
- The offset is getting worse
- Squeaking on one side only
Roller broken or jammed on one side
A worn roller in a track slows the panel -- one side stalls while the other continues.
- Localised resistance on one side
- Visibly cracked or flattened roller
- Door always tilts to the same side
- Asymmetric friction noise
Spring imbalance (up-and-over door)
On up-and-over doors with 2 side springs, one spring can lose tension before the other. The door tilts as it opens.
- Up-and-over door tilts when opening
- One spring visibly more relaxed
- Compensation cables of different lengths
- Up-and-over door installed 10+ years ago
What to do with a tilting door?
An imbalance is an early warning sign, not yet an emergency -- but it will become one quickly.
Stop using temporarily
Each cycle worsens the asymmetric wear. The less you use the door, the longer the components will last. Use the pedestrian entrance if possible.
Do not attempt to rebalance
Adjusting cable or spring tension without calibrated tools creates a false balance that breaks sooner. Leave it to a technician.
Schedule a prompt intervention
It is not an immediate emergency like a broken spring -- but do not postpone beyond a week. Rebalancing is usually a short job, priced with a free quote, and costs far less than a broken cable and spring.
Professional rebalancing
A short visit to straighten your door and prevent failure.
Visual diagnosis
Inspection of cables, rollers, springs, tracks. Identification of the exact cause of the imbalance.
Rebalancing
Cable re-tensioning or replacement of the faulty roller. Symmetrical calibration of both sides.
Testing
Door tested going up/down, alignment checked visually, balance test at mid-height.
Recommendations
The technician advises whether a cable or spring replacement will be needed soon.
Rebalancing prices
Preventive intervention -- far more economical than repair after failure.
Prevention < repair.
Imbalance = imminent failure if untreated.
Preventive rebalancing costs far less than a repair after a failure. The maths is simple.
“Very professional and quick installers. They repaired garage door and window within a short time - thank you! (Original review in French, translated)”
Frequently asked questions
Answers to our customers' most common questions.
An imbalance often leads to these failures
Door tilting? Rebalancing on quote.
Preventive rebalancing costs far less than a broken cable. Free phone diagnosis, free quote.
Rebalancing service areas