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Sandweiler, Luxembourg
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HomeEmergencyDoor won't open
FL
Free- diagnosis
DOOR STUCK

Your garage door won't open?

First rule: don't force it. The cause can often be identified during the call. Call +352 691 545 407: we'll guide you and send a technician as soon as possible, subject to availability.

Free
Diagnosis
Mon-Fri
Repairs 8am-12pm / 1pm-5pm
20+ yrs
Of expertise
4.7/5
Google rating
POSSIBLE CAUSES

Why is your door stuck?

Identify the most likely cause. Every symptom matches a specific fault our engineers know inside out.

Broken torsion spring: door suddenly very heavy→ URGENT
Motor hums but doesn't pull: capacitor or gear→ URGENT
Misaligned or dirty photo cell: door keeps bouncing up
Frost or snow freezing the bottom seal to the floor
Obstacle stuck in the track or under the door
Dead remote or faulty control board→ URGENT
OUR METHOD

From diagnosis to repair

Our approach is methodical: understand before acting, to avoid damaging parts that aren't at fault.

01
By phone

Targeted questions

Noise, movement, door age: we pinpoint the lead.

02
Subject to availability

Travel

Engineer sets off with the parts most likely needed.

03
On site

Inspection

Visual check, motor test, spring tension measurement.

04
On site

Repair

Clean intervention, adjustments, full opening test.

WHAT WE FIX

Every cause of a stuck door

Whether it's a mechanical part, electronics or just an adjustment, we have the part and the know-how.

Hörmann · Roma · SupraMatic · Promatic · BiSecur

Authorised partner
Hörmann
Broken torsion spring
Snapped lifting cable
Worn motor gear
Motor capacitor
Burnt-out control board
Photoelectric cells
Bent rollers and tracks
Re-railing a derailed door
Emergency mechanical release
Remote reprogramming
CUSTOMER REVIEWS

They were stuck, we got them out

4.74.7/5 on Google
“

“Congratulations to the technicians for their high professionalism, but also for actually diagnosing the real fault and fixing it. Came and did good work at a fair price. Bravo.”

LS
Leo S
Google review
“

“A truly committed company that really took to heart finding a solution for my garage door problem. The staff showed great professionalism and genuine dedication. They were the only ones who really tried to help me. I can only recommend this company without hesitation.”

JK
Jim Kayser
Google review
“

“Call for a maintenance and finish with a replacement of the electrical motor which was the root cause of our noisy system. Efficient and responsive - well done.”

PC
Pascal Cassat
Google review
FAQ
FAQ

Frequently asked questions

Answers to our customers' most common questions.

Have another question? Contact us
Authorised Hörmann installer
Official installer

Never force it. Don't try to open it by hand without disengaging the motor. Call us and we'll guide you step by step.

SERVICE AREAS
Luxembourg CityKirchbergStrassenBertrangeHesperangeSandweilerEsch-sur-AlzetteDifferdangeDudelangeEttelbruckMerschMamer+ and the whole Grand Duchy
SOS
2007
Founded
Mon-Fri
Repairs 8am-12pm / 1pm-5pm
20+ yrs
Of expertise
DIRECT DIAGNOSIS

Door stuck? We'll free it.

Call us and describe what's happening. We pinpoint the likely cause by phone and arrange a visit as soon as possible, subject to availability.

Free diagnosisGenuine partsRepairs Mon-FriWritten warranty
4.7/5 · 147 Google reviews

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